El Pollo Loco at 6499 North Blackstone Avenue, Fresno, California.

I was nearby and my friend spotted this El Pollo Loco. He said he liked the food so we decided to stop by for lunch. This was my very first time ever at an El Pollo Loco.

I looked around and noticed a small salsa bar and lots of open seating including booths and tables. Before I approached the counter I studied the menu. A traditional fast food menu organized by different types of entrees from burritos to salads to deserts. They also had several multi-course plate options which really adds to the restaurant experience. There was also a "value" section which included a few $5 options. Despite the many many options I chose a simple burrito.

After paying about 6 bucks for only a burrito and water cup, I went to a booth to wait for my meal. I only waited about 5 minutes before they called me up by name. The burrito was excellent. The chicken had a nice fire grilled flavor and the beans were cooked well. All of the flavors really came together for a nice, familiar mexican-style taste.

I see how El Pollo Loco is trying to lead the competition by offering a sit-down restaurant style experience. While I was completely satisfied with their service I think bringing the food directly to the customer rather than announcing a name would really 'up their game'. The employees all seemed to be working and getting along. But there was no friendliness towards the customers which is always nice and often times excellent customer service is what brings people back.

For a fast food restaurant I got what I expected and then some. I enjoyed my meal but I definitely wouldn't come here looking for an extreme value.