Palazzo at Campus Pointe at 5164 Primitivo Way, Fresno, California.

If it were possible to give this place half a star, I would because that is exactly how my living experience here has been. I have lived here for 2yrs so far, and I cannot wait until my lease is up. (Excuse my sarcasm, but put yourself in my shoes as you read this review).
Here is why nobody should move into palazzo:
1. They have random fire alarm checks that they occasionally give notices about. On one occasion, I had practice at 530am and I came home to take a nap before I had to go to class at 9. Instead of being rested for class, I was interrupted by the fire alarm going off around 7:30am. Now you can imagine I was terrified, assuming there is a fire. There was not a fire however, it was one of their "fire alarm checks," that they of course did not send out a notice about. The way I found out it was a “fire alarm check” was because I called the front office, and they informed me that the residents know it is a “check” when we call in. So, residents have to call in order to find out if it is a false alarm or not.
2. If you put in a request for maintenance to fix something in your apartment like your oven that has wires sticking out of it or multiple blinds missing (like in the pictures included), be prepared to either wait six months or continuously call/put in multiple "work orders" before they come.
3. Security is more concerned about a “noise complaint they received” at 10pm on a friday night, towing cars, making sure nobody is in the pool area right when the clock strikes 10:01pm, and walking pets outside “on palazzo property,” rather than cars being broken into or things of that nature. For example, my car was broken into THREE times behind the gate and THREE times outside the gate. Did management/employees/any staff member do anything about this situation? Nope. They told me every time, “file a police report.” What is the point of having security or a gate then?
4. They “accidentally” towed my car. I come out one morning in hopes to be able to make it to my 9am final, only to find my car gone. After my car has been broken into SIX TIMES ON PALAZZO PROPERTY, I’m thinking the thieves just decided to steal the whole car. I go to the office, they check the cameras (the same cameras they check to fine you for pets and other things) and they say, “your car wasn’t towed, so it looks like it was stolen.” Mind you, right after my final, I had to be home (2hrs away from fresno) because I was going on a family trip. So then I have to uber to the police department, and they tell me that my car was in fact towed. So I go back to palazzo, and they tell me “oh, it must have been a mistake. I’m not sure why they towed your car.” Does anyone at this point feel as if I’m being harassed by palazzo? FINALLY, I received some justice when they payed for my car to get out the tow yard. But I missed my final, and that was a whole other story.
5. The reason for renewing my lease is complicated, but just know that they find multiple ways to trick you and they are NOT on your side. I move into the new room, and these pictures I included do not do justice of how disgusting and unsanitary the room was. There was hair in the shower, mold everywhere, stains on the walls, nails in the walls, stains all over the carpet; just gross.

Management and employees are rude and extremely insensitive, unhelpful, and beyond unprofessional. There are a lot more incidents that have happened while living here, but these are the main miserable situations that I’ve had to go through. Do not be fooled by the outside appearance, that was the mistake I made and I have been paying (literally and figuratively) for it ever since.